One inbox for every channel
WhatsApp, Instagram, Telegram, Facebook and email in a single queue, assigned to whoever is on shift.
Team Inbox, in the console. Not a mock-up.
- No setup fee
- No per-message markup
- Seats included
- Cancel any time
- Your data stays yours
- No sales call required
What it does
One person, not five
Somebody who messages on WhatsApp today and Instagram next week is one contact with one history — and a separate thread per channel, so the conversations stay readable.
Replies go back the way they came
You never choose a channel. The reply leaves on whichever one the message arrived on, and the differences between them are handled underneath.
You can see what the bot already said
Before you type, the whole exchange is there — including everything answered automatically. No apologising for repeating a question the customer already answered.
Assignment, snoozing and internal notes
Notes are visible to your team and never to the customer. Snoozed conversations come back rather than disappearing.
Why it works this way
Why the 24-hour window is shown
WhatsApp will not let a business message a customer more than 24 hours after their last message, except with an approved template. That clock is on every conversation, because finding out at the moment you press send is how a reply gets lost.
Questions
Can two agents work the same inbox?+
Yes. Conversations are assigned, and an agent can see what is theirs, what is unassigned and what everyone else is handling.
Does an agent see everything?+
They see conversations. Broadcasting to your whole contact list is a Manager and Owner power — an agent can answer without being able to message everybody at once.
The rest of it
Set it up this afternoon
Sign up and the console is waiting. Connect a channel when you are ready — nothing is locked behind a sales call.